Frequently Asked Questions
Your guide to style, shipping, and seamless shopping.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your garments true to size?
Most of our collections follow standard sizing, but fit can vary by fabric. We recommend checking the detailed Size Guide located on each product page for specific measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Do you ship internationally?
Yes, Spectrum Therapeutics ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How should I care for my Spectrum Therapeutics apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and air drying whenever possible. Specific care instructions are printed on each item's interior label.